Crisis response and resilience

A presentation I made at the AFP (Association of Financial Professionals) Executive Institute in Washington DC this past November has been quoted/excerpted in Crisis Management: The First 72 Hours (gtnews.com).​  The presentation was with my friend and colleague Becca O'Brien, a crisis expert with extensive public and private sector experience, and included an exciting crisis simulation developed by McKinsey.​

Of course, crisis response and resilience is only part of the story. Equally important is crisis preparedness, and (as much as possible) crisis avoidance through effective risk management. That's a topic for another day.