A presentation I made at the AFP (Association of Financial Professionals) Executive Institute in Washington DC this past November has been quoted/excerpted in Crisis Management: The First 72 Hours (gtnews.com). The presentation was with my friend and colleague Becca O'Brien, a crisis expert with extensive public and private sector experience, and included an exciting crisis simulation developed by McKinsey.
Of course, crisis response and resilience is only part of the story. Equally important is crisis preparedness, and (as much as possible) crisis avoidance through effective risk management. That's a topic for another day.